Untitled Document Frequently Asked Questions
Please see below for a list of common questions and answers regarding your Prestige Portrait Session.
 

What should I wear for my yearbook picture?
What should I bring/wear for my personal outfits?
What about glasses?
What about my appearance?
What does my session fee include?
What can I expect at my photo session?
How long will my photo session last?
How do I order my portraits or make a yearbook selection?
How many proofs can I order from?
How long does it take to receive my order?
What does retouching include?
Will my proofs be returned with my order?
Will my proofs be retouched if I order them?
If I make my appointment online, can I reschedule it if necessary?
How long will my images be kept on file for me to order?
How will my registration information be used?


What should I wear for my yearbook picture?

  • If your school requires tux/drape: Prestige Portraits provides the tux/drape or cap-n-gown at our studios or on campus portrait sessions.
  • Ladies may want to wear and/or bring a top with straps that can be pulled to the shoulders of the drape. Gentlemen may want to wear and/or bring a white t-shirt to wear under the tux shirt.
  • If school allows Student Choice, it must be within school guidelines. Prestige Portraits cannot be responsible if a school does not accept image due to attire chose by the student. Tux/Drape & Grad Gowns are available as the Student Choice Attire.

  • Note: Please check the yearbook requirements and deadlines for your school. It is the responsibility of our guests to be photographed and make yearbook pose selection before the deadlines. Guests not making their personal yearbook pose selection by the deadline dates will have the lab default image sent. Changes will not be made after the posted date.  Caution: Yearbook Deadlines can change with the school's publishing company and it is the responsibility of the student to make pose selection as soon as their receive their proofs in the mail.
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What should I bring/wear for my personal outfits?

  • Long sleeves and solid colors (to keep the focus on you).
  • Casual and Formal outfits.
  • Matching shoes and socks (for full-length poses)
  • Letter jackets, uniforms, class ring, pets and props that reflect who you are and how you like to spend your free time.
  • Several extra outfits (while you may not wear every outfit, it is good to have several on hand).
  • Make-up and hair supplies (for touch-ups), and any accessories.
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What about glasses?

If you wear glasses regularly, wear them during the portrait session. However, glasses sometimes cause distortions, reflections, and elimination of detail in the eye area of your portraits. We make every attempt to minimize the glare and reflection from your lenses.

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What about my appearance?

In preparation for your session:
  • Check your outfits for wrinkles and place them in a garment bag. Wrinkles will show in portraits.
  • Do your nails (clear or neutral colors work best). Important for any close-ups with hands showing.
  • Gentlemen, please shave as you normally would.
  • Limit your exposure to the sun a few days before your photo session to avoid sunburns or tan lines. Tan lines are not included in the complimentary retouching.
  • Avoid getting a new hairstyle or cut right before your session. Instead, select a comfortable style you know looks good.
  • Make sure to get a good night's sleep.
  • Do your hair and makeup before you arrive. Avoid using glitter or sparkle make up on the face.
  • Apply concealer and powder to minimize any blemishes and then stop worrying! Prestige Portrait retouching will eliminate small blemishes and under-eye circles on your final order. Custom retouching is also available for minimal charge.
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What does my session fee include?

Your session fee pays for time spent with your photographer(s) at your session; yearbook formal attire when required; a yearbook image for your senior yearbook pages. Plus all sessions include printing and shipping copyright proofs to the home along with a personal access code for viewing, sharing and ordering senior portraits on line. Your session fee is not applied toward your portrait order. A no cost yearbook session is also available, however no proofs will be printed and the yearbook selection will be a lab default. If you are interested in this session please contact the studio to schedule this appointment.

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What can I expect at my photo session?

  • Once you've checked in with the customer service representative at the front desk, you are ready to experience a portrait session that is ALL ABOUT YOU.
  • You hold the complete attention of your photographers. We'll have posing and background ideas, but don't hesitate to ask questions or express what YOU WANT.
  • Expect some poses to feel a little awkward, but TRUST YOUR PHOTOGRAPHER to know what looks great in a finished portrait.
  • Most importantly, relax and HAVE FUN!

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How long will my photo session last?

The length of your photo session depends on the sitting option you choose (variety of outfit changes, portrait styles, poses, etc). We count on our guests arriving 15 minutes prior to appointment for check in. In fairness to all of our guests, we may have to reschedule appointment if you arrive 15 minutes late to scheduled appointment.

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How do I order my portraits or make a yearbook selection?

  • Proofs received in the mail will include senior portrait package information, ordering details and a personal access code for on line ordering.

Here are your options:

  1. If photographed in one of our studios you were scheduled to return to the studio 2-3 weeks after your portrait session. At this appointment, you will select your Yearbook Pose and place your Senior Portrait Order.
  2. To Log on line and place an order go to Prestige Portraits Senior Ordering Use the personal access code provided with the proofs. Yearbook pose selection cannot be made on line. Due to required yearbook pose; attire and backgrounds.
  3. Call in your yearbook pose selection to one of our studios
  4. Customer service 1-800-736-4775
  5. Email your yearbook pose to prestigeseniors@lifetouch.com - Please be sure your selection is yearbook acceptable.
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How many proofs can I order from?

You may order from as many proofs as a package offers. If you are ordering individual portraits, the prices will be given for multiple poses or an extra pose charge will be added. When ordering from more proofs than a package offers, extra pose charges may be added.
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How long will it take to receive my order?

From the time Prestige Portraits receives your order, expect 3-6 weeks for delivery. Please plan accordingly.

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What does retouching include?

All portraits in your package order (excluding proof sets*) have complimentary retouching to remove blemishes and soften lines. We will make every attempt to correct minor glass glare. Custom or extensive retouching including braces, scars, etc., consult your studio representative or call 1-800-736-4775. Yearbook pose will only have basic minimal retouching unless portrait order or special requests are done and complete 3 weeks prior to deadline. Be aware of your deadlines.
Proofs are not retouched.
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Will my proofs be returned with my order?

Yes, proofs will be returned with your order. You need only turn in the proof(s) you are ordering from, and those proofs will be returned with your portrait order.
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Will my proofs be retouched if I order them?

No. Proof sets are sold as is.

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What if I can't make my photography appointment?

Please use your username and password log into the site and cancel. Guests are limited to one appointment at a time. Existing appointment must be cancelled to reschedule an appointment. Contact one of the studios if you are experiencing any problems. ON CAMPUS appointments must call (916) 844-1227 or (916) 844-1232

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How long are my images kept on file?

Prestige Portraits lab will keep your digital images on file for up to two years from photography date. Back to top

How will my registration information be used?

You can view our Privacy Policy here Back to top
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